Old Spice guy clearly a social success – but how much Old Spice has he actually sold?
Last week we wrote about Wieden + Kennedy (Portland)’s social media campaign for Old Spice – the phenomenal viral videos that had millions tuning in to see and receive personalised messages from “spokesperson” Isaiah Mustafa through social media channels YouTube and Twitter.
The cheeky campaign propelled Old Spice to the top of the Viral Video Chart, collecting over 90,000 Twitter followers, 700,000+ Facebook fans and smashing records to become the all-time most viewed sponsored YouTube channel, with a total of 35.7 million individual video views. Of the top 11 most popular YouTube videos on July 16, Old Spice had eight of them.
There is no doubt of the social media success of Old Spice, starring the “Most Interesting Man in the World 2.0”, but is Mustafa’s popularity translating into sales?
Warc figures show that sales of the Old Spice product Red Zone After Hours Body Wash, which is being promoted by the campaign, have fallen by 7% in the 52 weeks ending June 13, despite Mustafa’s beloved pecs appearing on TV screens since February.
However the campaign didn’t reach its social peak until 13-14 July, so it remains to be seen if Mustafa’s videos are driving people to the stores to buy Red Zone.
We know that high social exposure does not necessarily generate demand, as seen when Gatorade this year launched its Replay social campaign (also a Cannes winner), which tracked down members of two American high schools’ rival football teams – 15 years after their senior year – for a rematch.
The campaign generated a strong online following – with webisodes and Facebook pages about the players – and the 15,000 tickets to the rematch sold out in 90 minutes. However Gatorade’s sales for the year declined by 8.5% nationwide.
And while it remains impossible to prove any fluctuations in demand are caused by a social presence, what Old Spice has achieved is what it set out to – awareness and visibility. Mentions of Old Spice on Twitter exploded last week, with many celebrities such as Alyssa Milano, Ellen DeGeneres and Perez Hilton getting involved and spreading the word.
In the sense of raising awareness and bringing the brand to the top of our minds, Old Spice has certainly been a social success.
Written by Lauren Rayner, Account Executive

